| Applicable area coverage: | Guam Saipan |
| How to charge eSIM: | The eSIM will be sent directly to your email within 10-30 minutes after the payment is successful (please check whether the email is correct) |
| Validity period: | The eSIM has 180 days to activate and use from the date of purchase, otherwise the data plan will automatically expire. |
| All package validity periods are calculated based on Hong Kong Time (HKT) starting at 00:00 | |
| * | All eSIM products cannot be returned or exchanged when sold. |
| * | A QR code can only be scanned and installed once. After using, the device cannot be changed. When deleted, it cannot be rescanned and installed and needs to be new purchased again. |
| * | The versions of mobile phones vary from country to country. Please ensure that your mobile phone supports the eSIM function before purchasing. If the order is canceled due to incompatibility of the device, no refund will be given ,(so you bought the eSIM must checking the compatiblity with your cellphone or not at the before) |
| Note: Before purchasing, make sure your phone is both unlocked and compatible with eSIM technology. (Please refer to the figure below for mobile phones that can use eSIM) |
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| Fair use policy: | a) When the usage reaches the fast data usage of the purchased package, the data upload and download speed will be limited to no more than 384kbps.(Not applicable to non-unlimited products) b) This policy does not apply to full-speed unlimited packages Note: Actual speeds of data services and network providers will vary depending on different factors, including actual Internet conditions, server operating speed, network performance, coverage, computer or device used, hardware, software and other factors. To support 5G, the mobile phone must support 5G. If the mobile phone cannot support 5G, it will use the 4G network. Since 5G is under construction, some places do not have 5G coverage for the time being. If there is no 5G in the place where you go, it will automatically use the 4G network. |
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HKD
